In episode 15 we mention an 'operating manual', something Hailley's company uses so the team has a sense of what's a good way of communicating good news and how to de-escalate tension.

We thought someone else might find this useful, so here are the questions used.

The Questions

Role description:

About me:

What makes you grumpy?

How will I know when you’re grumpy?

How can I help you when you’re grumpy?

How do you like feedback - slack, email, in person, etc?

How do you like feedback - routine like in 1:1s, or as-it-happens?

How do you prefer to receive recognition? (public or private)

What makes 1:1s the most valuable for you?

What are your goals for this year? And for the next 3 months?

What do you need from your manager?

What do you need from your team?

What do you need from your peers? (outside the team)

What’s your favourite baked good?